Terms & Conditions

 

Enfants du Monde guarantees that your donation is used effectively and according to their purpose. The withdrawal conditions of your credit card provider apply for online donations. For online donations paid by Visa or Mastercard, a commission of between 2.3% and 3% of the donation amount will be deducted by the bank for processing fees, with a minimum of 0.22 CHF.

The Postfinance E-Payment method is used for payment of online donations. With Postfinance Payment, data protection is guaranteed by means of a multi-layered security system as well as complex encryption processes.

Cancellation and refund of donation

If an error occurs when selecting the amount of your donation, contact us by e-mail at or by telephone on +41 (0)22 798 88 81. You can change the amount of your donation or ask for a refund within 7 days from the date of payment.

Data protection

By giving us your contact details, you are agreeing to receive information about Enfants du Monde. In accordance with Swiss data protection laws, your details are treated confidentially and are not passed on to third parties. We manage your details ourselves and do not transfer or sell them.

Personal information

By subscribe to our e-newsletter (newsletter sent by email), or supporting us financially, you are voluntarily giving us personal data for this particular purpose via online forms.

Enfants du Monde conforms with Swiss legislation on data protection. Enfants du Monde does not sell, transfer or make your data available to third parties. As a matter of principle Enfants du Monde does not send any data to third parties or organisations. However Enfants du Monde will use your data to contact you to request financial support.

Enfants du Monde respects the wishes of supporters, donors and newsletter subscribers who no longer wish to be contacted. These people can get in touch with our donor services and be removed from our mailing list. Subscribers to the newsletter can unsubscribe by clicking on the link at the end of each newsletter.

Online payments

Payment data are treated with care, transmitted in encrypted form and are not stored by Enfants du Monde. Please also take note of the data security policy of our service provider Postfinance.

If you have any questions about the general conditions which apply to online donations, please feel free to contact us:

Enfants du Monde
150 Route de Ferney
CP 2100
1211 Geneva 2
+41 22 798 88 81